Brian was great to work with, he explained the process, sent me the estimate and we discuss it to my satisfaction. He said it would take 3-5 days depending if they found something that couldn't be seen. He called me the next day, expecting bad news, he actually let me know one of the items could actually be resolved under a KIA manufacturer recall saving me money. My car was ready on the 4th day, Jay his co-worker on the counter offered to put me in touch with someone at KIA of El Cajon, it will be there this Wednesday less than a week after picking it up. I didn't meet the mechanic\s that worked on my car but they must be not only good but honest. Thanks to all at John's!!!

Brian was great to work with, he explained the process, sent me the estimate and we discuss it to my satisfaction. He said it would take 3-5 days depending if they found something that couldn't be seen. He called me the next day, expecting bad news, he actually let me know one of the items could actually be resolved under a KIA manufacturer recall saving me money. My car was ready on the 4th day, Jay his co-worker on the counter offered to put me in touch with someone at KIA of El Cajon, it will be there this Wednesday less than a week after picking it up. I didn't meet the mechanic\s that worked on my car but they must be not only good but honest. Thanks to all at John's!!!

Great customer service. Explained everything to me so I knew what they were going to do and why. They went over and above making sure everything went well. Thanks so much for everything!

My experience could not have been better at Johns Automotive in La Mesa. Cant believe its taken me this long to use their service. Professional and helpful with a comfortable feeling. Which means a lot when at a mechanic. They explained everything thoroughly in detail and offered Military or AAA discount. Literally felt like I was talking to a family member and it was my first time. Wont be my last. Thank you Brian and Jay for your excellent service. Really appreciated it!!

John's always takes great care of our vehicle with exceptional service. We consider them our neighbors!

Take your car here!! I’m so serious. The staff here is very reliable and trustworthy! They have amazing communication skills and always do their absolute best to help you! I’ve brought my car here multiple times and they have helped me out so so much.. They will NOT let you down!

Quick

I have used your service several times and every time it had been wonderful. Why? Because you are up front and you care. The person at the front desk is the key. And in this case it is Brian (BRS) I can not say enough about this man. Not only that he cares - He understands cars. Even more he has a wonderful way of talking to the person with the sick car. He does not talk down to you or over you. He has a feel for the person he is talking to and the ability to make that person (the car owner) understand what is required and what will happen. I asked Brian to keep me in the loop and he has done this in spades. Not only does he phone me and talk to me on how it is going he gets on my e-mail and sends pictures of what is going on with my veh which is old but I am attached to it and Brian is working with me to make my Dodge whole once more. There is no more that Brian will not do to make John's service center shine. What you need to do John is give Brian a pay raise as he is so god for your company as I also run a company and people like Brian are very hard to find. Thank you. Harold Hanson

Your customer service and fair prices are the reason you all are tops in this industry.

John's automotive is a solid 5 star business. I informed Brian of the issues I had with truck and he was attentive to my needs. The repairs were completed on the truck in a timely manner and at a reasonable price. If you want quick, accurate and honest work done to your vehicle, Joh' Automotive is your place to do business.