Reviews

Excellent care on an old car. Jay explained the potential issues but understood that it may not be worth repairing. So the technician performed all necessary functions perfectly. The old car runs smoothly thanks to John’s. Al

Customers beware: research parts prices before approving repairs here. My experience left me concerned about pricing transparency. Get a complete, itemized written estimate and make sure all charges are explained upfront. Use RockAuto.com to compare prices for the same brand and part number, and get another shop’s quote before committing.

We appreciate you taking the time to share your feedback. Understanding repair costs and knowing what goes into a service are important when making decisions about your vehicle. During our conversation, we were transparent about our cost for the part, which was already higher than the price found on RockAuto. It's also important to recognize that a repair involves more than the cost of the part itself. At John's Automotive Care, our pricing includes quality OEM parts, professional installation by experienced ASE-certified technicians, ongoing training, advanced diagnostic equipment, and our 3-year/36,000-mile warranty on qualifying repairs. Our goal is to provide quality repairs, stand behind our work, and give customers confidence in the service they receive. If you have any additional questions or concerns, please don't hesitate to reach out to our team directly. We'd be happy to speak with you.

- John's Automotive Care La Mesa

Today, 10/26/26, I called John's Automative Care to ask if they would help secure a protective plastic cover below the bottom of my car (a Honda). Jay answered the phone and told to come on in. Pretty much upon arrival, approximately 5-7 mins, Jay asked for my keys. 10 mins later he handed me my keys and told me "you're good to go. no charge". Having just moved to La Mesa one year ago, I had not yet found an auto mechanic. I am happy to say that is no longer the case. Based on the friendly and fast service, I now have John's Automative Care in my contacts. I found my new auto mechanic. Thank you Jay / John's Automative Care! John C.

I've been a regular customer at John's Automotive in La Mesa for a couple of decades. They've never let me down. They are friendly, helpful, knowledgeable, trustworthy, and always do first class work.

John’s is the best! Exceptional service and quality repairs!

Thank you for the wonderful review, Sue! We're so glad you've had such a positive experience with John's! Providing exceptional customer service and high-quality automotive repairs is something our entire team takes great pride in. Your kind words and support mean a lot to us, and we truly appreciate your trust. We look forward to helping you with all your future automotive needs!

- John's Automotive Care La Mesa

Their website was helpful and appointment scheduling was a breeze. Kayley was personable and competent. The service they performed was a good value for the price and they provided written quotes for the deferred service items. I be taking our second car to them for servicing next week. All in all, we’re satisfied customers.

Thank you for the wonderful review, Tony! We're glad you found our website helpful and the appointment scheduling process easy. It's great to hear that Kayley provided friendly, knowledgeable service and that you appreciated our fair pricing and written estimates for future maintenance needs. We believe in keeping our customers informed so they can make confident decisions about their vehicles. Your trust means a lot to us, and we're especially happy to hear you'll be bringing your second vehicle in next week! We look forward to seeing you again!

- John's Automotive Care La Mesa

No surprises, detailed and clear explanation of the work that needed to be done, very honest about upcoming failure points/repairs and the costs associated with those. Didnt try to upsell me on anything, didnt push for repairs that where not needed, detailed report with photos, clear and friendly communications both in person and over the phone.

Thank you for the fantastic review, Ken! We're so glad you appreciated our team's honest recommendations, detailed inspection reports, and clear communication throughout your visit. We believe our customers deserve complete transparency about their vehicle's condition, including photos, repair costs, and which services may need attention in the future. Our goal is to help you make informed decisions without unnecessary pressure or surprises. We truly appreciate your trust and look forward to helping you keep your vehicle running safely and reliably!

- John's Automotive Care La Mesa

Thank you for taking the time to leave us a review, Collin! We're glad you were pleased with the value of our service. Providing quality automotive care at a fair price is something we take great pride in. We truly appreciate your trust and support and look forward to helping you with your future automotive needs!

- John's Automotive Care La Mesa

Top tier service from the front desk service writers Brian and Jay to the on time service from the mechanics

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