Reviews

Very nice people. My car received good care and excellent service. Very happy with the work and the price.

Thank you for the wonderful review, Susan! We're glad our team provided friendly service and took great care of your vehicle. It's great to hear you were pleased with the quality of work and fair pricing. We truly appreciate your trust and look forward to helping you with your future maintenance needs!

- John's Automotive Care La Mesa

Thank you for taking the time to leave us a review, Jose! We appreciate you trusting our team with your vehicle's transmission service. Thank you for your support, and we look forward to helping you again!

- John's Automotive Care La Mesa

I was disappointed with my recent service experience. I scheduled my appointment approximately two weeks in advance, and clearly noted the repair concern that needed to be addressed. Unfortunately, on the day of my appointment, it appeared to be the first time. The service advisor had reviewed my request. As a result, they weren’t able to diagnose repair the issue and inform me that additional research was needed. I was asked to schedule another appointment to bring the vehicle back. This particularly inconvenient because the service location is only opened Monday through Friday require me to either take off work or arranged to work remotely in order to return. Why the oil change was completed the oil life oil percentage indicator was not reset as part of the service which was another disappointment. Overall expected better preparation and communication given the advanced notice provided having to return for a second appointment to address. The original concern has been frustrating and inconvenient.

Thank you for taking the time to leave us a review! We're glad you were pleased with the value of our service and appreciate you trusting our team with your engine repair. Thank you for your support, and we look forward to helping you again!

- John's Automotive Care La Mesa

They did a very thorough inspection on my Cadillac. Courteous and professional. They explained the coolant specs for my 97 DeVille.

Thank you for the great review, David! We're glad you appreciated the thorough inspection of your Cadillac and the courteous, professional service from our team. Taking the time to explain vehicle-specific details, like the proper coolant specifications for your '97 DeVille, is an important part of helping our customers make informed decisions. We truly appreciate your trust and support!

- John's Automotive Care La Mesa

they are the best and have been for many years!

Great place to take a jeep for expert service! Honest, personable, professional, and effective, I couldn’t have asked for or expected better service.

Thank you for the wonderful review, Vic! We're glad you had such a positive experience bringing your Jeep to our team. We truly appreciate your kind words about our honest, personable, and professional service. Thank you for trusting us with your Jeep, and we look forward to helping you again!

- John's Automotive Care La Mesa

Great job as usual. THX

Thank you for your continued trust and support! We're glad you can consistently count on our team for great service and quality work. We truly appreciate you choosing us for your vehicle's repair and maintenance needs and look forward to helping you again!

- John's Automotive Care La Mesa

Excellent work and customer service!!!

Hi Michael, we’re sorry for the confusion regarding your appointment. Our records show that your appointment was scheduled at our Riverdale location, rather than our La Mesa location. We understand how this may have been frustrating, and we’d be happy to assist with any questions or help get you connected with the appropriate location.

- John's Automotive Care La Mesa
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