Brian is always very friendly and helps explain what is happening. He keeps me updated with the repairs. The mechanics and other personnel are kind and helpful too. Juan is very friendly and shuttles me from the shop.

Very insightful and helpful! Quality work and got me back on the road in no time!

Brian was incredibly friendly and personable to work with. He was able to get me in same day as a walk-in (around lunch even!). They were super busy though, so I would definitely try to make an appointment ahead of time. They gave me worst case scenario and more likely scenario quotes which helped me to be ready for the worst. The thing I liked the most was their inspection process. They took photos of the brake inspection and even checked under the hood in case there were any other problems. They fixed my issue and let me know of another pending issue that needs to be fixed. I will be back. They’ve made a great first impression.

Always great service at a reasonable price

I have been going to John's for many years, in La Mesa and prior to that, Mission Gorge. They have always been honest and communicated any issues very well. I trust them and appreciate their great customer service. Shout out to Brian in La Mesa who always goes above and beyond . 9

I just had my 2018 AUDI serviced by John's Automotive and I couldn't be happier. The service is outstanding!!! I plan on bringing all my vehicles that require service to John's Automotive in the future.

The best service around, I've recommended John's to my friends. Will continue using them.

Replaced back up camera.

Our family brings all of our cars here. We recently brought a used vehicle for inspection. The inspection was thorough and completed exactly within the time that was given.