I called the week before to set up service on my Mazda. When I came on time for my appointment, I was told they had no records of my appointment on the books. I do not remember the name of the gentleman that set up the appointment on the phone. I was told that I couldn’t be helped that day, and I would have to come back in a day or two. JBM, I believe his name is Jay overheard the conversation and said he would take care of me. He apologized for the miscommunication and within an hour and a half, I was out with the service done perfectly. Thank you Jay for the great customer service. I will spread the word and I’ll be back.

Amazing service, super friendly and helpful

The staff is very professional

Great great customer service! They always do such a good job and try and accommodate our needs! Definitely will keep coming!

Your customer service is excellent. Friendly and efficient.

I've been going to John's Automotive for years and they are always honest and efficient. They recently inspected an older car my grandson bought and made prioritized recommendations emphasizing safety. I also take my newer car to them for servicing. I trust them for all of our auto needs!

Everyone is so easy to work with when making appointments. They do their best to get your car in a timely manner. Bryan always goes over any paperwork with any issues with your car and has an estimate prepared for your information on making a decision.

Service advisors Brian and Jay were prompt, helpful, and clear about what was going on with my car. The repairs were well done. The cherry on top was the shuttle back to my house when I dropped the car off. I’ll be trusting John’s with my car again!

Great folks, at the service desk and in the shop. Absolutely trustworthy. Reliable service. Do yourself right and go to John’s

John's Automotive always does an amazing job!