Thank you to John's Auto Care! Everyone is helpful and will be sure you understand. Juan the shuttle driver is a safe driver and enjoyable to talk with. Jay, Dylan, Brian, and the entire front and back staff are just so great. I came in on Tuesday needing an oil change and front brakes.I knew I had a noise in my car. Dylan took it for a drive with me. He was able to hear the same noise I was. Dylan then explain to me what was going in the brakes. He also reassured me they would thoroughly inspect brakes and send pictures with an estimate for my approval. By lunch I had pictures and cost estimate. I was with my car just before 5 pm eating dinner with my son. I did make an appointment ahead, but it was so great to get my car in and out. Thank you again to the entire crew you made my Tuesday!