This is my new shop! I'm pretty new to San Diego and I'm so glad I found John's Automotive! I brought in my Subaru for an oil change and overall check up, and this was by far the BEST experience I have ever had in an auto shop. And I grew up around cars, my dad being a big car guy, so I've been in a fair share of shops over the years. The customer service was excellent, the staff were all very friendly and helpful, and they now have a loyal customer! It's not easy to find a great shop with great prices and great service - this place has it all! Historically, shops have tried to upsell or try to show me things that now need "fixing" that were fine before. While (and luckily) I do know a bit about cars, it seems mechanics have tried to capitalize on the situation, I assume because I'm female. None of that was happening during my time here! Even the few minor things that needed attention were simply pointed out and there were no surprise fees or "extras". I felt that they were honest, helpful, and I will absolutely be back as a loyal customer and recommend this shop to everyone!