Needed to have my rear taillight on my SUV replaced and saw the high rating. I called and spoke with Brian who was very professional and courteous. Lobby is clean and spacious and I was greeted and offered complimentary drinks (coffee, bottled water, and soda). Waited less than 20 min for install, despite being busy on a Fri. morning. Great local business that values customer service! Hard to come by these days. Thanks Brian and definitely earned my business!
Hi Yen, Thank you for taking the time to share your wonderful experience with us! We love hearing that Brian was able to assist you promptly and professionally; we think he is pretty great too. We truly appreciate your recognition of our commitment to customer service. Your satisfaction is our top priority, and we're thrilled to know we've earned your business. Your positive feedback will surely motivate our team to continue providing top-notch service. We look forward to assisting you with any future automotive needs, and thanks again for choosing John's Automotive. A special thank you from Brian as well!
- John's Automotive Care La Mesa