Provided two incentives in the form of a military discount and an on-line coupon. Called with an update and when work was completed.

Harloff...now John's...was recommended by C&D auto just up the street...to assess and work on my daughter's BMW. Could not be happier with the service and advice they provided. It was a top notch experience and I would return here for any automotive needs. Staff was very helpful and friendly. Can't say enough nice things about them.

As always, John Chung, my service writer, went above and beyond to explain current repairs and recommended preventative maintenance.

Nice place with friendly and knowledgeable staff

Our first visit to Johns for service on our eurovan. We were very pleased with our experience. We were kept updated and the vehicle runs great now . We give them 5 stars and our thanks for great service.

I have owned around 20 vehicles serviced by both dealers and independents, I have to say, this experience was the best by far. Brian was not only personable and knowledgeable but as honest as they come. I brought my 2004 BMW with the dreaded vacuum leak engine light codes. Could not get it smoked. Within a few hours, Brian called and sent me photos of a cut in one of the intake boots with a fix for $ 230.00. He then got it smogged for us and we were out the door. I can honestly say this was a great experience.

Best service ever! Big ups to my man Brian for going all out and having that #1 customer service on point! Made me feel like I’ve never felt before at a mechanic shop! The staff is amazing and the technicians know what they are doing, I will bring my car back here if I ever have to, definitely recommend!

Great, Great, Great

Staff are very courteous and professional. I appreciated the electronic vehicle inspection report and photos that accompanied the report.

Awesome customer service!! I think I found my new place to take my car. The staff is very knowledgeable and they provided pictures from my car of the parts that needed to be replaced! I feel like I'm getting the honest truth opposed to being misled. Highly recommed!