As a senior citizen (female), I hate car problems! I had brake issues recently while in Palm Desert and was towed to a AAA-recommended repair shop (a Napa Autocare Center). After a few weeks, I was not feeling comfortable with the brakes and took my car to John’s Automotive Care on University Avenue in La Mesa. They agreed that something was not right and actually kept my car for two days before the problem was resolved. Dave was great about communicating with me as to status of my vehicle and upfront and honest. He and Brian both made me comfortable and confident that my car was in good hands. John (who drove me home and picked me up) was such a nice guy and also assured me that my car would be well taken care of as “this shop cares about its customers.” As the work done in Palm Desert was still under warranty, I drove away with a -0- balance, and I can’t tell you how happy that made me as I had spent $1,300 in Palm Desert on my car. I have absolute confidence in John’s Automotive Care and the guys who work there and wholeheartedly recommend them for any repairs you may have. I will be back if Molly Mazda needs attention in the future!

The customer service guys treat you with respect!

The staff was super nice, funny, considerate and patient when it came to answering any questions I had and easing my concerns. They were also very efficient with getting my vehicle fixed and returned to me.

Excellent service as always! Highly recommended!

They spent extra time checking that everything was ok with our car.

Superb customer service, and service . All around very thourough and professional. Will refer many here. And they reward you with incentive to. Nice work fellas !

Always easy and accommodating to get an appointment. Everybody I deal with it very nice and professional.

Got us in quickly for a brake job, we're very thorough with their inspection and we're super kind to our daughter!! So glad to have found great mechanic within waking distance of our house!

If you're searching for a mechanic you can trust, look no further! We have brought several vehicals to John's formerly Harloff Automotive and are always happy with their work! They're reasonable, fast and professional! Comment from John E. of John's Automotive Care La Mesa Business Owner 11/12/2019Thank you, Gloria! We hope that you and your F150 are doing well and we look forward to seeing you both when we may be of service! Read more

This my first time taking my car into John’s Automotive. Couldn’t have been a better experience. No upselling and completely honest and friendly. Every person I came in contact with was friendly and sincerely interested in taking good care of me. They even took me back to my office and picked me back up to get my car at the end of the day with a smile. Go to John’s Automotive. You will be presently surp rised like I was.