Dave, John and others who work at the front desk at John's Automotive went to great lengths to provide every need and want of its customers-coffee, sodas and snacks not to mention comfortable seats to sit on, TVs, and magazines to read, free calendars & pens with note paper & even toys for kids! They also offer you a free shuttle service to & from your home -if needed! Also I was very impressed with how these people made a print out for me to see every possible problem that my car had! (Beautifully illustrated pictures in color!) Also helpful recommendations were listed, but there was no pressure to get the the work done there. Also appreciated was that they were friendly and personable and really cared about me and my car's needs. I would highly recommend this place! The only thing I would suggest is if the prices could be a little lower-but then what do you expect with all those amenities they give you!!!😉 Diane R.