Just rude man terrible experience I think this mans name is Brian or something but just made me feel stupid honestly with his extremely rude sarcasm I wouldn't want these guys to touch my car whatsoever with that attitude tells me they don't really care ...... harloff was there previously and my grandmother mom and myself would take our vehicles there to get serviced never a problem now I'm extremely sad especially with the treatment these guys offer. Go to johns at your own risk shotty attitudes probably equals shotty service..... thanks for your help Brian !
Hello Mike, I am sorry that you did not have a good experience on the last visit to our shop. I sent you a message yesterday hoping that we could have an opportunity to talk with you about what transpired so that we could figure out where things went wrong. We try very hard to help everyone that calls or walks through our doors even if it does not result in us working on your vehicle. We would like to talk with you about your experience so please give us a call at the direct number that we sent to you yesterday. Thank you for taking the time to give us your feedback. Hopefully we will hear from you soon. John
- John's Automotive Care La Mesa